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ThinOptics Shipping Policy

ThinOptics shipping and fulfillment warehouse


Shipping and Order Status

Has my order shipped?

To check the status of your order you may click here

We normally ship orders from our Sonoma, California, USA fulfillment center within two business days. You will receive a shipment confirmation email with a tracking link when your order ships. Please click the tracking link on the email to check the status of your order. 

Just in case, you are unable to find the email in your inbox, kindly check your spam or junk folder. If you need additional assistance, click here to contact us.

What are the shipping options and charges?

We currently ship via DHL (International) and USPS (Domestic), so you can expect your order to arrive within 3-7 business days for domestic shipments. International shipping times will vary depending on country/customs etc. We charge a flat-rate for standard shipping, In most cases, your order will be delivered within the estimated time of delivery. However, the actual delivery date may be affected by flight arrangements, weather conditions, and other external factors.

Will you ship international orders?

Yes, we do ship internationally via DHL. Availability, shipping rates and fees may vary depending on the delivery address for your order. Your packages may be subject to the customs fees and import duties of the country to which your order ships. These charges are always the recipient's responsibility.

The goods will be imported on behalf of the consignee/ebuyer. The consignee authorizes ThinOptics to import the goods on his behalf. Further, the consignee/buyer agrees that ThinOptics may delegate the obligation to import the goods on his behalf to a subcontractor. The consignee will pay the taxes & duties in addition with the purchase price of the goods.

For more information, please sign-up for our new product announcement emails to learn more about availability in your country.

Questions for ThinOptics?

Email us at support@thinoptics.com, or click here for more information. We'll respond within three business days.

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