ThinOptics Privacy Policy Skip to content


ThinOptics Privacy Policy

Man and woman wearing ThinOptics Brooklyn Full Frame Reading Glasses

When you use any ThinOptics website, you consent to the collection, use, processing and sharing of your information as described below.

Information submitted by users to our store may be transmitted to and shared with third parties that may be located in other countries, including but not limited to transaction processing and fraud prevention. 


Privacy Principles

We respect your privacy rights and are always committed to protecting your personal data. If you have questions, you may contact us at or 1-844-484-4667

Any information that you choose to provide to us may be stored on servers, database or cloud storage in the United States, including customers that reside outside of the United States.

Use of ThinOptics website and/or its products represents your consent and agreement to our privacy policy. If at any time you want your information deleted, please let us know by contacting us at or 1-844-484-4667

ThinOptics, it’s dealers, vendors and employees do not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation or military status, in any of its activities or operations.  ThinOptics does not discriminate against any consumer exercising their rights under any applicable title.

Information We Collect

When you register for an account on our website, place an order, enter any ThinOptics contests or respond to a survey or email communication, we will collect pertinent information from you. 

We will ask you for your name, email address, mailing and shipping address and phone number. Credit card information will only be collected when an order is placed with a representative over the phone. Credit card information is never saved in our systems. Please note that you will be asked each time to provide your credit card information due to our privacy policy.

Please refer to the cookies information section below for information about cookies.

Protecting visitor’s information

Your information is housed behind secured networks and is only accessible by people who have access rights and have signed confidentiality agreements.

Our secured server assures that any sensitive information* is transmitted via secure server (SSL) technology and encrypted. Credit card or financial information is not stored or kept.  “Sensitive information” refers to limited information that pertains to your order only.

Use of Your Information

Support and Communication: 

We use the data you provide or that we collect through our website to improve our website, products, services or to contact you with notices relating to our website or products.

Marketing and Promotion Materials: 

We use the data you provide or that we collect through our website to provide you with updates, offers or promotions.

If you wish to unsubscribe from marketing communications, simply follow the link in each email you receive from ThinOptics.  Alternatively, you may contact us at or 1-844-484-4667

Advertising and Third Party Content and Links: 

On occasion, we may work with advertisers and outside advertising networks. We may provide these advertisers and networks with the ability to collect data about how you interact with our website.

These advertisers may use cookies to track the actions of users online. We do not have access or control over cookies that third-party partners may use.

Any data used obtained for advertising purposes is based on basic demographic data.

Further use of your information

We may use the information we collect from you when you register, purchase products or visit our site in the following ways:

  • More personalized shopping experience
  • Better Customer Service handling
  • Quicker transaction processing
  • For contests, emails, surveys, etc.


Purchases and Payment Processors: 

When you make a purchase through our website, you have the option to pay using a third-party payment service.

Any information collected by any third-party payment service is for processing your payment.

Information collected from you by these third-party payment services is governed by the service’s privacy policy. You should always review the privacy policy prior to submitting any information to the third-party payment service.

Information we may disclose to outside parties

We do not sell, trade, or transfer to outside parties your personally identifiable information unless we provide you with advance notice except as described below.

The term "outside parties'' does not include website hosting partners and other parties who assist us in operating our site or business. All parties agree to keep this information confidential.

Social Media and Sharing: 

We use social networking, “share functionality” or links to third-party social media sites that are not owned or controlled by us.

We have no control over and assume no responsibility for any content, privacy policies, or practices of any third-party site or application.

We encourage you to review the privacy policies and settings on any social media site that you interact with in order to make sure you understand the information that may be collected, used or shared.

As Required By Law or to Protect the Rights and to Comply with Our Policies: 

If required and to the extent permitted by law, we will disclose your information to government authorities including national security or law enforcement agencies. We will also provide the said information in response to a subpoena or court order.

Third-party links

On occasion, we may include third party links on our site. These third-party linked sites have separate and independent privacy policies that you should review.

We have no responsibility or liability for the content and activities of any third-party link or site. If you have any issues or feedback pertaining to a third-party link that we have shared, please reach out to us at or 1-844-484-4667 

Public Data You Post through our website: 

If you post information on public areas of the website, that data may be collected and used by us, other users of the website, and the public.

We strongly recommend that you do not post any information through the website that allows strangers to identify or locate you or that you do not want to share with the public.

Google Analytics & Interest-Based Advertising

We utilize automatic data collection (Google Analytics) to collect information about your site visit. We do this to help us know our audience and to improve your shopping experience.

  • Data collected may include, but is not limited to:
    • demographic information
    • system details
    • onsite behavior
    • completed actions
  • We may allow third-party sites to advertise on our behalf. These entities may use cookies or other technologies.
  • You have the right to update, correct, or modify the information we may have about you at any time by logging in to your account or emailing us at
  • You may also adjust your information directly with Google on their “Ad Personalization Settings” page.

How we use "cookies"

Cookies are files that a website or its service provider transfers to your computer's hard drive through your browser. It enables the website or service provider's systems to recognize and remember certain information.

Cookies help us process the items in your shopping cart. We also use cookies to compile data about traffic and interactions on our site.

Opt-Out Options

Google Analytics:

Users who wish not to have their data collected with Google Analytics can install the opt-out browser add-on which prohibits information from being sent to Google Analytics.


You may opt-out by choosing the opt-out option available at the bottom of all email communication or by contacting us at: or 1-844-484-4667    

EU Users - GDPR

We comply with the GDPR Regulations of the European Parliament and of the Council known as the General Data Protection Regulation (“GDPR”).

To request access, correct or delete any of your personal data or account, please email  Please include your email that you provided on your account.  We may ask for additional information for identification purposes.

Please note that some or all of the information you provide may be automatically retained in backup storage.

Managing Your Data

Certain states such as California, Colorado, Connecticut, Utah and Virginia provide consumers with the right to request certain actions with respect to consumer data.  We will honor your requests if you live in any state, as well as where possible and consistent with legal requirements.

In certain circumstances, we may deny your request, such as when we are unable to identify your identity or if we are unable to delete your information for legal or regulatory reasons.  We are happy to explain the reasons for the denial upon your request.
All customers have the right to request to opt out of our advertising at any time by submitting a written request to:

Nevada Residents  

You can submit a request asking us not to disclose certain personal information that we maintain. To submit this request, please contact us by email at 


California Residents

This section contains the disclosures required by the California Consumer Privacy Act (“CCPA”) and applies only to information that is subjected to the CCPA.

To request access, correct or delete any of your personal data or account, please email  Please include your email that you provided on your account.  

You may request a notice identifying the information we share with our affiliates or third parties.  If you would like a copy of this notice, please submit a written request to 


Policy Changes

This policy was last modified on Dec 20, 2022.  Policy changes will be posted to this page upon implementation.


Questions and feedback

Please send any feedback to: or 1-844-484-4667 

Your consent

By using our site, you consent to our privacy policy.

Please note: acceptance of product or refunds after we have disclosed our policies is acceptance of the said policies.

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