Frequently Asked Questions
Empty

š How comfortable are ThinOptics⢠Reading Glasses?
As light as air, and as gentle as a breeze. ThinOptics Readers and Reading Glasses are designed for pure comfort, weighing less than a nickel and staying put on your nose with the softest touch. Say goodbye to the weight of the world, and hello to effortless clarity.
š”ļø Are ThinOptics⢠Reading Glasses unbreakable?
Almost as tough as you are. Crafted from thermo-injection molded optical grade polycarbonate, these glasses are at home in the realms of safety and bullet-proof eyewear. With a Nitinol bridge that's 10x more elastic than spring steel, encased in medical-grade silicone, our glasses are made to last. Just like the finest prescription eyewear, but without the bulk. Still not convinced? Check out how we torture test ThinOptics in Sonoma, California in this video:
Empty
š What strengths do you offer?
Need help determining which optical strength is right for you? Click here - New Window.
Our ThinOptics Readers and Reading Glasses provide a spectrum of optical strengths for every unique reader:
+1.00 (Low) - A soft touch for +0.75 to +1.25
+1.50 (Low-Mid) - The perfect balance from +1.25 to +1.75
+2.00 (Medium) - Clear sight within +1.75 to +2.25
+2.50 (Mid-High) - Sharp vision from +2.25 to +2.75
CONNECT ONLY: +3.00 (High) - For those who demand more, ranging +2.75 to +3.25

Will ThinOptics Reading Glasses fit on my nose?
One size doesn't always fit all, but we get pretty close. Whether it's our full frame or pince nez designs, our glasses conform to the contours of most noses. Position them higher or lower, and trust in the elastic bridge to keep your world in focus.

Shipping and Order Status
Has my order shipped?
Just like our glasses, we like to keep things transparent. To follow your order's journey, click here - New Window. You'll get a confirmation email with a tracking link when your order's on the move. Don't see it? That email might be mingling in your spam or junk folder. Still playing hide and seek? Contact us - New Window, and we'll help you spot it.

Where are your products shipped from?
All products sold on ThinOptics.com are packed & shipped from Sonoma, California, USA.
What are the shipping options and charges?
Domestic: We partner with DHL and USPS to get your glasses to you in 3-7 days. Replacement orders? No tracking available for those, but keep an eye on your mailbox. Cost: a simple $7.
International: International packages are shipped via DHL Express. Shipping times may vary, depending on your country's customs regulations and procedures. For the latest news, hop onto our email list. In most cases, your order will be delivered within the estimated time of delivery. However, the actual delivery date may be affected by flight arrangements, weather conditions, and other external factors.

Perfect Fit Guarantee
What if ThinOptics Readers and Reading Glasses don't fit or feel right on my nose?
We are so confident in our ThinOptics Readers and Reading Glasses that we will refund 100% of your purchase if you are not completely satisfied with either their fit or comfort within 30 days.
If you need to request a return, please email us at support@thinoptics.com - Click to send an email or click here - New Window for more information.

Warranties, Exchanges, and Returns
For questions regarding warranty, exchanges or returns/refunds:
Please click here - New Window to see our detailed warranties.
Questions for ThinOptics?
Email us: support@thinoptics.com - Click to send an email or click contact - here - New Window for more information.

Testimonial Disclosure
Reviews, photos, videos, etc. submitted by users or affiliates may be used for marketing and social posting purposes. This includes any product that is mentioned in comments, photos, or reviews, not limited to ThinOptics social media or website.
Statements, images, testimonials, and opinions are relevant to the individual depicted. Experience may differ from others. Non-affiliate reviewers are not paid nor provided free products in exchange for their statements or participation.
Comments, reviews, photos and videos posted on social media may be shared across marketing and social media channels.
For questions, please contact brandsecurity@thinoptics.com - Click to send an email.
MagSafeĀ® Products
Do the MagsafeĀ® products charge your phone?
No, you will need to remove the Wallet to charge your phone wirelessly
Does the MagSafeĀ® Wallet drain the battery?
No, the Wallet will not drain the cell phone battery
Empty
Can you keep cash in MagSafeĀ® Wallet?
Yes! You can keep cards, cash or your ID
Does MagsafeĀ® Wallet damage credit cards?
No, the Wallet will not damage the strip on your cards
Does MagsafeĀ® Wallet demagnetize credit cards?
No, the Wallet will not demagnetize your cards
How do I avoid demagnetizing my cards?
-Regular credit and debit cards contain High Coercivity (HiCo) strips, meaning they are stronger and hold their own against demagnetizing in general. MagSafe magnets do no harm against these
-Avoid carrying your cards loose inside your pocket, especially if you carry items like keys and coins in the same pocket. These items can scratch the magnetic strip on the card and damage it.
-Coming into contact with refrigerator magnets, clasps on wallets, and magnets on the back of tape measures and flashlights can demagnetize a credit or debit card. When you place your card in your wallet, be sure not to rub it up against the metal clasp and place it as far away from it as possible.
-Store your card in a way that the magnet strips avoid getting scratched
Empty
ThinOptics Prescription Lenses
Q: How do I read my prescription?
A: If you need help reading your prescription, our agents can help you. Please verify that your prescription is valid, with a signature and PD numbers. Once you have that information, our agents will be able to fill your prescription.
Q: Can I send my prescription to you?
A: ā Yes! Simply upload your valid prescription, and we will enter the numbers for you
Q: Can I upload my prescription later?
A: ā
Yes, customers can choose to upload now or email it later.
Q: What type of lenses do you offer?
A: Single Vision, Progressive Vision, Bifocal, Readers, and Non-prescription
Q: What type of add-ons do you offer?
A: Blue light blocking lenses, photochromic lenses, and polarized lenses
Q: What coatings do you offer?
A: All our lenses include the following: anti-reflective coating, scratch-resistant coating, water-resistant coating, and 100% UV protection at no additional charge.
Q: Are prescription glasses scratch-proof?
A: ā Yes, included in the price
Q: What frames do you offer for prescription glasses?
A: Connect
Manhattan
Halo Collection:
Cove,
Cradle
Nest
Perch
Rimless Float Collection:
Wisp
Drift
Glow
Loop
Q: What is the shipping time
A: 12 to 14 Days
Q: I have my own frame. Can I send it to you, and can you do custom lenses?
A: No
Q: Do you accept insurance
A: At this time, we do not accept insurance benefits, nor do we bill insurance. We will be happy to provide you with a receipt for you to file a claim with your insurance.
Q: Can I use my FSA or HSA card?
A: ā Yes. If you have an FSA or HSA debit card, you can simply enter that card's information at checkout, just like a normal credit card. Donāt have an FSA or HSA debit card? You can check out using your credit card and then get reimbursed directly from your FSA or HSA provider. Most providers require you to submit a reimbursement form along with an itemized receipt or invoice. Just log in to your account and print out the required information.
Q: How much is shipping?
A: Free
Q: What is the return policy?
A: ThinOptics covers all prescription lenses for up to 30 days from the day of receipt.
Q: What is the warranty?
A: Your glasses come with a 1-year warranty against the manufacturer's defects.
Q: Do you offer eye exams?
A: No, we do not offer eye exams. All prescriptions must be valid with a signature
Q: Can I use my contact lens prescription?
A: No. Contact lenses and eyeglasses do not have the same prescriptions
Q: Do I need my pupillary distance?
A: ā Yes, we need your pupillary distance to provide you with the correct eyeglasses. If this is not in your script, we have a tool that you can use to measure this distance.
Q: Are eyeglasses tax-deductible?
A: ā Yes, if you have a prescription
Q: How long is my prescription valid?
A: Varies depending on your state; most are 1 - 2 years. Please check with your eye doctor. for your specific state
Q: What if my prescription has expired
A: An Expired prescription will not be processed. We can hold onto your order to get an updated prescription.
Q: Why do some screens look rainbow-like or dark when wearing polarized lenses?
A: Polarized lenses block horizontal light waves, which helps reduce glare. However, certain digital screens (like phones, car dashboards, or ATMs) use polarized light themselves, causing rainbow patterns or a darkened screen. This is normal and not a defect.
Q: Why are polarized lenses more expensive?
A: They include advanced filtering technology to block glare and enhance outdoor vision. They're considered a premium lens similar in price to photochromic options.
Q: Can I get polarized lenses without a prescription?
A: ā
Yes!
Q: Can customers choose any frame for polarized lenses?
A: ā
Yes! All frames in the prescription glasses section are compatible.
Q: What is the difference between polarized and regular sun lenses?
A: Regular sun lenses just reduce brightness. Polarized lenses reduce brightness AND glare, offering superior comfort and clarity in sunny environments.
Q: What is the difference between photochromic/transition lenses and polarized lenses?
A: Photochromic (or transitioning) lenses automatically darken in sunlight and turn clear indoors.
Polarized lenses are always tinted and reduce glare from reflective surfaces like water or roads.
Q: What is the difference between clear lenses and blue light-blocking lenses?
A: Clear lenses have no special filters and are used mainly for vision correction, and Blue light-blocking lenses have a special coating that filters out blue light from screens, helping reduce digital eye strain and improve sleep.
Q: Are they good for driving?
A: ā
Yes! In fact, polarized lenses are especially good for driving, as they reduce glare from roads and windshields.
Are the glasses scratch proof?
Scratch Resistance |
Product |
Yes |
No |
Readers (Clamp onto Nose) |
ā |
|
Reading Glasses |
||
Manhattan Reading Glasses |
ā |
|
Brooklyn Reading Glasses |
ā |
|
Connect Reading Glasses |
ā |
|
Manhattan Bluelight Blockers |
ā |
|
Brooklyn Bluelight Blockers |
ā |
|
Shado by Thinoptics Sunglasses |
||
Timeless Collection |
||
Mountain View Sunglasses |
ā |
|
Palo Alto Sunglasses |
|
ā |
Wanderlust Collection |
||
Menlo Park Sunglasses |
ā |
|
Los Altos Sunglasses |
ā |
What are the dimensions for ThinOptics?
Empty
Product |
Frame Width |
Lens Height |
Lens Width |
Bridge |
Temple Length |
Thickness |
Readers (clamp onto nose) |
108 mm / 4.25 in |
26 mm / 1.02 in |
46 mm / 1.81 in |
10 mm / 0.39 in |
N/A |
2.2 mm / 0.09 in |
Reading Glasses |
||||||
Manhattan Reading Glasses |
134 mm / 5.28 in |
43 mm / 1.69 in |
48 mm / 1.89 in |
20 mm / 0.78 in |
134 mm / 5.27 in |
3 mm / 0.11 in |
Brooklyn Reading Glasses |
134 mm / 5.28 in |
33 mm / 1.29 in |
55 mm / 2.16 in |
17.5 mm / 0.69 in |
134 mm / 5.27 in |
3 mm / 0.11 in |
Connect Reading Glasses |
134 mm / 5.28 in |
37 mm / 1.46 in |
57 mm / 2.24 in |
15 mm / 0.59 in |
134 mm / 5.27 in |
4 mm / 0.15 in |
Manhattan Bluelight Blockers |
134 mm / 5.28 in |
43 mm / 1.69 in |
48 mm / 1.89 in |
20 mm / 0.78 in |
134 mm / 5.27 in |
3 mm / 0.11 in |
Brooklyn Bluelight Blockers |
134 mm / 5.28 in |
33 mm / 1.29 in |
55 mm / 2.16 in |
17.5 mm / 0.69 in |
134 mm / 5.27 in |
3 mm / 0.11 in |
Shado by Thinoptics Sunglasses |
||||||
Timeless Collection |
||||||
Mountain View Sunglasses |
130 mm / 5.12 in |
50 mm / 1.97 in |
53.5 mm / 2.10 in |
20 mm / 0.78 in |
135 mm / 5.31 in |
5 mm / 0.19 in |
Palo Alto Sunglasses |
130 mm / 5.12 in |
50 mm / 1.97 in |
45.5 mm / 1.79 in |
22.5 mm / 0.88 in |
135 mm / 5.31 in |
5 mm / 0.19 in |
Wanderlust Collection |
||||||
Menlo Park Sunglasses |
145 mm / 5.71 in |
44 mm / 1.73 in |
58.5 mm / 2.30 in |
15 mm / 0.59 in |
140 mm / 5.51 in |
5 mm / 0.19 in |
Los Altos Sunglasses |
136 mm / 5.35 in |
48 mm / 1.89 in |
56 mm / 2.20 in |
15 mm / 0.59 in |
140 mm / 5.51 in |
5 mm / 0.19 in |
Empty
Product |
Width |
Height |
Thickness |
Cases |
|||
Front Page Milano |
138.5 mm / 5.45 in |
53.6 mm / 2.11 in |
6.2 mm / 0.24 in |
Sun Milano |
140.5 mm / 5.53 in |
62.6 mm / 2.46 in |
6.6 mm / 0.25 in |
Front Page Connect |
138.3 mm / 5.44 in |
41 mm / 1.61 in |
8 mm / 0.31 in |
Shado Connect |
151.2 mm / 5.95 in |
51.5 mm / 2.02 in |
8.4 mm / 0.33 in |
Keychain |
73.2 mm / 2.88 in |
40.3 mm / 1.58 in |
10.1 mm / 0.39 in |
Pod |
96.3 mm / 3.79 in |
50.2 mm / 1.97 in |
4.9 mm / 0.19 in |
Pod Connect |
96.3 mm / 3.79 in |
50.2 mm / 1.97 in |
5.9 mm / 0.23 in |
Pod Wallet |
60 mm / 2.36 in |
97 mm / 3.8 in |
12 mm / 0.47 in |
Empty
Empty